Privacy Policy

Bih Fih Livraison respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our mobile application and related services.

1. Information We Collect

When you use Bih Fih Livraison, we may collect the following information:

• Name and contact information
• Email address
• Phone number
• Delivery address
• Order details and delivery information
• Account login information
• Device information and notification tokens when notifications are enabled
• App usage information used to improve the service

2. How We Use Your Information

We use your information to:

• Create and manage user accounts
• Process orders and deliveries
• Contact users about their orders
• Send order-related notifications
• Improve app performance and user experience
• Provide customer support
• Protect the security of our services

3. Data Sharing

We do not sell your personal information. We may share necessary information only with parties involved in providing the service, such as delivery staff or partner stores, when required to process and deliver orders.

4. Data Security

We use reasonable security measures to protect your information. Data transmitted through our services is protected using secure HTTPS connections where applicable.

5. Notifications

The app may use push notifications to inform users about order updates, delivery status, and important service messages. Users can disable notifications from their device settings.

6. Data Retention

We keep personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and improve our platform.

7. User Rights and Data Deletion

Users may request access, correction, or deletion of their personal data by contacting us. We will review and respond to requests within a reasonable time.

8. Children’s Privacy

Bih Fih Livraison is not designed for children under the age of 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us